SMS consent and messaging policy
316 Capital sends text messages only in connection with requested services, applications, active transactions and consented communications.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing a service.
Opt-in: our loan forms at apply.316cap.com and vault.316cap.com carry two separate unticked checkboxes beside the mobile number field. Neither is pre-ticked and neither is required to submit the form. The first reads: Text me about this request. 316 Capital may send updates about your loan by text. Message frequency varies, message and data rates may apply, reply STOP to opt out. Consent is not required to get a quote. The second reads: Also send me market updates and financing offers by text. This is separate from the updates above and is not required to get a quote. Message frequency varies, message and data rates may apply, reply STOP to opt out. Ticking one does not tick the other.
Message content: transactional messages relate to a loan enquiry you have already made with us and cover application updates, document requests, term sheet and closing follow-ups, draw request status, and replies to questions you send us. Marketing messages, covering market updates and financing offers, are sent only to people who ticked the second, separate marketing checkbox described above.
Opt-out: reply STOP to any message to unsubscribe. Reply HELP for help. Message frequency varies. Message and data rates may apply. You must be 18 years of age or older.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent is never shared with our capital partners or any other third party.
Questions about messaging can be sent to the 316 Capital compliance desk at info@316cap.com or +1 (617) 546-4817.
Contact 316 Capital at info@316cap.com or +1 (617) 546-4817.
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